Privacy Policy

1. Introduction

Sahjeevan Matrimony respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you use our website, mobile application and related services.

2. Information We Collect

We may collect information that you provide while creating or managing your matrimonial profile, including:

• Name, age, gender and date of birth
• Contact details such as mobile number and email address
• Profile photographs and other profile information
• Education, occupation and lifestyle information
• Marriage preferences and partner preferences
• Information provided while contacting our support team
• Payment and transaction-related information

3. How We Use Your Information

Your information may be used to:

• Create and manage your matrimonial profile
• Help you discover suitable profiles and matches
• Provide and improve our services
• Process memberships and payments
• Provide customer support
• Send important service-related notifications
• Maintain platform security and prevent misuse

4. Profile Visibility

Information included in your matrimonial profile may be visible to other registered users depending on your account settings and the features available on the platform. Please carefully review the information you choose to publish.

5. Information Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no online platform can guarantee complete security of information transmitted over the internet.

6. Third-Party Services

We may use trusted third-party service providers for services such as payment processing, analytics, hosting, communication and application functionality. These providers may process information as necessary to provide their services.

7. Cookies

Our website or application may use cookies and similar technologies to improve functionality, understand usage and provide a better user experience.

8. Your Responsibilities

You are responsible for ensuring that the information provided in your profile is accurate and for keeping your account credentials confidential. Do not share sensitive personal, financial or authentication information with other users.

9. Data Retention

We may retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

11. Contact Us

If you have questions regarding this Privacy Policy or the handling of your information, please contact the Sahjeevan Matrimony support team through the contact details provided on our platform.